FAQ

Compare motor system, battery capacity, realistic range, folded dimensions, total weight, braking system and the compliance documents required for your market.

IPX6 indicates protection against powerful water jets under defined test conditions. It is not a promise that the complete bike can be submerged.

Battery capacity in Wh is one important input, but real-world range also depends on rider and cargo weight, terrain, temperature, speed, tires and assist level. Compare the test conditions behind every range claim.

The permitted use depends on the model's documented protection scope. IPX6 covers powerful water jets under defined tests; it does not make the bike suitable for immersion, flooding or pressure washing.

Confirm the approved charger, charging time, operating temperature, storage range, transport requirements and battery warranty for the exact configuration. Use only the charger and procedures specified for that model.

Send your target models, market, estimated quantity, timing and any OEM, ODM or compliance requirements through the inquiry form. We will confirm current terms in writing.

Yes. Project scope, minimum order quantity, artwork, testing and delivery schedule are reviewed according to the target market and product configuration.

Include the target market, company and channel, intended models or use case, initial and repeat quantity, customization, packaging, documents and target timing. These details help us prepare a model-specific response.

Plan local service contacts, spare-parts coverage, warranty handling, diagnostic information, training and escalation contacts before launch. The exact scope depends on the model, market and written commercial terms.